The Valliere team really came to my rescue last night,….. a SATURDAY. The temp started rising in the house (was 96 degrees outside) and the AC had died. I called the owner, and within an hour, a well qualified technician arrived at the house. Upon his exam of the unit in the attic, he detected a wire connection where some wires had suddenly shorted and burnt up. He repaired the damage and had my unit running again in very short time. I was totally impressed by the response and performance of everyone on the Valliere team. Good show fellows.